GXN://Frequently asked questions
Answers before the first meeting.
The right intervention starts with clear expectations. These are the answers that often determine whether GXN is a good fit.
01Is the first conversation free?
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A brief review of your request confirms fit and the next step. Site analysis, an audit, or a repair plan is a paid diagnosis when it produces a usable deliverable.
02Can you work on a site built by another team?
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Yes, when access, rights, and technical conditions allow responsible work. GXN inventories current condition, backups, and dependencies before making changes.
03Do you handle WordPress emergencies?
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Yes, subject to capacity and severity. Use the diagnosis form and select “critical.” Do not reinstall or delete files before preserving the available backups.
04Do you guarantee SEO results, compliance, or security?
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No. GXN can correct implementation, reduce risk, and verify agreed criteria, but does not promise rankings, legal certification, perfect security, or guaranteed revenue.
05Do you work in French and English?
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Yes. French is GXN’s source language and bilingual projects are designed as two complete experiences. Professional translation can be coordinated or supplied by the client depending on scope.
06Do you offer monthly support?
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When continuity creates real value: WordPress care, technical oversight, measurement, or continuous improvement. A focused engagement is not automatically converted into a subscription.