In-depth guideInfrastructure and performance

Backups and continuity: the minimum viable plan

What an SME should absolutely have in place for its backups, without unnecessary complexity, with the four questions that define a real strategy.

Editorial illustration of the guide: Backups and continuity: the minimum viable plan
Infrastructure and performance Backups and continuity: the minimum viable plan Comprehensive study · GXN
TL;DRThe answer in one minute

A minimal but truly reliable backup strategy answers four simple questions. What to save exactly, how often, where to keep these copies, and especially when the last check takes place that the restoration really works. This last question is the one that almost nobody asks, yet it is the only one that really counts the day of an incident.

Why backups almost always fail in silence

A misconfigured backup can run for months or years without a visible error while saving very little that is usable. No one discovers the failure because no one attempts a real restoration. The problem appears only when the backup is urgently needed, which is the worst possible time to find it.

Question one, what to save exactly

A full backup should include site files, the associated database if applicable, professional emails if hosted at the same location, and important system configurations. A partial backup, which covers only part of these elements, gives a false impression of complete protection.

Decision cardThe four angles to keep together
01Why backups almost always fail in silence 02Question one, what to save exactly 03Question two, how often 04Question three, where to keep the copies
Guide reading grid
AngleDimension to examineUse in the decision
01 Why backups almost always fail in silence Setting the Context
02 Question one, what to save exactly Identify dependencies
03 Question two, how often Compare options
04 Question three, where to keep the copies Preparing for the next step

Question two, how often

The right frequency directly depends on your tolerance for data loss. A showcase site that is rarely updated can be satisfied with a weekly backup. An online store that receives orders continuously needs a much closer frequency, potentially several times a day.

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Question three, where to keep the copies

A backup stored at the same physical or technical location as the original site does not protect against almost anything, since an incident affecting the site will likely also affect the backup at the same time. Copies must be outsourced, ideally in a location completely separate from the main infrastructure.

Question four, when the last restoration test took place

The most overlooked question, and the only real proof that a backup strategy actually works. A backup that has never been truly restored remains an untested assumption, not a guarantee you can count on when you need it.

The two business decisions that should precede technique

How long can your business tolerate the site being offline before it becomes a real problem? A few hours. A full day. How much recent data can your business tolerate losing in a worst-case scenario? Those of the last hour. Those from the day before only. These two answers, which belong to management and not technology, should determine the frequency and method of backup chosen, rather than the other way around.

What I see on the ground

I've seen a company lose several years of accumulated content because their automatic backup was silently writing to a folder that was full for a long time, without anyone ever noticing. Since this particular incident, my approach has fundamentally changed. I no longer rely on the existence of a backup. I only rely on a successful, verified restore.

When this guide does not apply

If your site is purely static, without content that changes frequently and without associated database, a very simple, less frequent backup strategy can reasonably suffice for your situation.

Frequently asked questions

01How often should website backups be tested?

Regularly, at a pace that depends on the importance of the site for your operations, but the essential thing is that this test really takes place, not only in paper theory.

02Are our current website backups sufficient?

The only reliable way to know is to request a concrete test restore, even partial, rather than relying solely on confirmation that a backup exists somewhere.

03Does web hosting normally include usable backups?

It varies greatly depending on the hosts, and especially the seriousness with which these backups are actually verified, not only automatically executed.

Editorial method

In-depth guide prepared by GXN based on real business situations. Recommendations remain independent of brands and providers.

Official sources

References to verify for your situation

These references support the external rules and frameworks cited in this guide. They do not replace legal or professional advice tailored to your organization.

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