Recognition
Do you recognize yourself?
Updates are postponed “in case it breaks something”.
Small bugs have been hanging around for months, everyone has gotten used to them.
No one is officially responsible for the site.
The site still “belongs” in fact to a former provider.
What it costs your business
The degradation of a site is silent and cumulative. The postponed updates pile up until they become risky to apply. The incompatibilities accumulate. Speed erodes, SEO follows. Then one day, a forced update suddenly breaks, and the emergency intervention costs triple the maintenance that would have prevented it. It's not fate: it's mechanics.
Delivery
THE GXN INTERVENTION
We take responsibility for the health of your platform: updates applied and tested, monitoring, fixes, verified backups, small improvements over time. You have a dedicated person, a rhythm, and clear reports.
Decision benchmark
THE COST OF NEGLIGENCE: THE MECHANICS
Security : each outdated component is a publicly documented vulnerability, attackers automate the search for late sites. Compatibility : The more the gap grows, the more the upgrade becomes a project instead of a routine. Speed : Neglected platforms slow down, and your visitors feel it before you do. Reference : Google measures speed and experience, technical degradation becomes visibility degradation. None of these curves rise on their own.
Decision benchmark
MAINTENANCE ≠ UNLIMITED DEVELOPMENT
The truth: a maintenance package covers the health of the platform, updates, monitoring, fixes, small defined improvements. It does not cover new projects, redesigns or major features: these deserve to be framed and costed correctly, not drowned in a package. Anyone who promises you “unlimited development” at a fixed price is promising you a queue.
Scope
WHAT’S INCLUDED
Updates applied and tested · uptime monitoring · verified backups · bug fixes · small monthly improvements depending on the plan · clear reporting · a responsible manager who responds.
Process
HOW IT HAPPENS
- 01Evaluation : the current state of health of the platform.
- 02Rattraping : if necessary, an initial upgrade (costed separately, no surprise).
- 03Rhythm : the package adapted to your platform.
- 04Continuity : health is discussed, month after month, with reports.
Qualification
GOOD CANDIDATE / LESS GOOD CANDIDATE
For you if: the site matters and no one is responsible · you want small and predictable problems rather than rare and catastrophic. Not for you if: you are looking for unlimited development disguised · the site is at the end of life assumed (keep your money for the rest).
The scope and modalities are specified after the evaluation, before any commitment.
Frequently asked questions
FAQs
01What exactly does maintenance cover?
What is written in your package, and it is written clearly. The health of the platform, yes; new projects, no.
02What happens when maintenance uncovers a major failure?
Monitoring detects it, intervention follows, and if the fix goes beyond the scope of the package, you receive a clear estimate before any work.
03Can I keep my current host?
Yes, if the environment is healthy and accessible. GXN maintenance and hosting work even better together, but it is not an obligation.
04Is there a minimum commitment?
The terms and conditions are clearly established at the outset. Retention by quality, not by contract.
Tell us how long the site has not been maintained. No judgment, just a plan to get healthy.