Recognition
Do you recognize yourself?
Your shop sells "despite" its site, not thanks to it.
Shopping carts are being abandoned en masse, and you don't know where.
Taxes and shipping costs are handled by hand, with errors.
No integration: orders, inventory and accounting live separately.
In high season, no one dares touch the shop.
What it costs your business
A poorly built shop costs on both sides: lost sales at the front (confounding journey, slowness, surprise costs) and wasted time at the back (manual seizures, tax errors, painful conciliations). Online shopping is ruthless on the details: one too many fields to pay, one second of loading, a fee announced too late, and the basket is abandoned.
Delivery
THE GXN INTERVENTION
We choose the right platform for your reality (and sometimes it's not what you think), we build or take over the store, connect plumbing, payments, taxes, shipping, inventory, accounting, and optimize the checkout with real data.
Decision benchmark
WOOCOMMERCE, SHOPIFY OR ON MEASUREMENT?
| Your situation | Honest recommendation |
|---|---|
| Simple catalogueueueueueue, need to leave quickly, few special rules | Shopify. Fast, reliable, little maintenance. |
| Existing WordPress site, moderate catalogueueueueueue, need editorial flexibility | WowCommerce. Consistent with the existing, very customizable. |
| Complex pricing rules, B2B accounts receivable, deep integrations | custom (Laravel). When platforms force you into costly contortions. |
| High volume and very specific processes | Case-by-case analysis. The right answer depends on your margins and systems. |
We don't sell a preferred platform. We ask: which one will cost you least to operate in three years?
Decision benchmark
BUSINESS IS PLUMBING
The design attracts attention; plumbing makes the difference between a profitable shop and a draining shop. Invisible construction sites: paiements (reliable, secure, with failure restarts), taxes (GST and QST calculated correctly depending on the destination), inventaire (synchronized, without overselling), shipping (fair prices, no unpleasant surprises upon payment), accounting (the orders go into your books without re-entry). This is where your margin comes into play.
Scope
WHAT’S INCLUDED
Reasoned choice of platform · design or takeover of the store · payment configuration · Canadian and Quebec taxes · shipping rules · integrations (inventory, accounting, CRM) · optimization of the purchasing journey · e-commerce measurement · training · documentation.
Process
HOW IT HAPPENS
- 01Evaluation : your products, your volumes, your current systems.
- 02Assessment : if necessary, complete analysis.
- 03Recommendations : platform and architecture, argued.
- 04Proposal : scope, schedule, cost.
- 05Design and development : in stages deliverable.
- 06Verification : end-to-end test orders, taxes included.
- 07Online : outside peak periods, never on a Friday.
- 08Ongoing support : the store evolves with your seasons.
Qualification
GOOD CANDIDATE / LESS GOOD CANDIDATE
For you if: online sales is (or must become) a serious channel · you have real integration needs · you want a store that your team can operate. Not for you if: you are testing an idea with ten products and no budget (go on a turnkey solution, come back when it works) · you are only looking for the lowest price.
The scope and modalities are specified after the evaluation, before any commitment.
Frequently asked questions
FAQs
01Which e-commerce platform should our business choose?
See the table above, and know that the answer depends as much on your team as on your products.
02Can the store handle Quebec and Canadian taxes?
Yes. GST, QST and destination-based tax rules are configured and tested rather than left to an unreliable default.
03Can GXN take over an existing online store?
Yeah, it's common. Recovery includes access recovery and stabilization before any improvement.
04Do you offer support during peak periods?
Priority support is organized in advance as part of an accompaniment. We plan your seasons with you rather than improvising.
Describe your catalogueueueueueue and your current irritants. We'll tell you which platform really serves your business.