Recognition
Do you recognize yourself?
Your host is unreachable when it matters.
The site slows down during peak hours, just when your customers are visiting.
You have no idea where your backups are, or if they work.
Renewals, access, invoices: everything is scattered.
Your package says "managed", but nobody manages anything.
What it costs your business
hosting is invisible until it becomes the only subject. A slow site loses visitors before they even read your offer. A poorly managed outage lasts hours instead of minutes. And hosting to which you do not have access means your platform is in the hands of someone else. The cheapest hosting costs a lot the day something breaks.
Delivery
THE GXN INTERVENTION
We migrate your platform to an on-cloud infrastructure configured for it, monitor it continuously, apply server updates, verify backups, and when an issue arises, a human familiar with your site intervenes. Everything is documented and in your name.
Decision benchmark
WHAT “MANAGED” REALLY MEANS
| Anonymous shared hosting | GXN Managed Hosting | |
|---|---|---|
| Monitoring | None, you discover the fault from a customer | Continuous, with intervention |
| Server updates | It's up to you. | Care |
| Backup | “Included", never verified | Automated, outsourced, tested |
| Incident | A ticket in a queue | A human who knows your platform |
| Performance | Resources shared with strangers | Configuration sized for your site |
| Access and documentation | Blurs | In your name, documented |
Decision benchmark
CANADIAN hosting: WHEN IT COUNTS
For several Quebec organizations, the location of data is a real issue: customer expectations, sector requirements, considerations related to Act 25. When relevant, we host in Canada and document where your data resides, a clear answer to anyone asking you. For the legal interpretation of your obligations, your legal counsel remains the reference; We are dealing with technical reality.
Decision benchmark
HOSTING IS WHERE THE CONTROL BEGINS
Accounts in your name. Invoices you can review. Access you control. Documentation you retain. If you leave, everything can be transferred in days rather than months. That is our definition of healthy hosting, and it is often what businesses lack when GXN takes over their website.
Scope
WHAT’S INCLUDED
Cloud infrastructure configured for your platform · migration included · continuous monitoring (availability and performance) · server updates · automated, outsourced and tested backups · SSL certificates · DNS support · recovery plan · infrastructure documentation · Canadian hosting when relevant.
Process
HOW IT HAPPENS
- 01Evaluation : your platform, your volumes, your requirements.
- 02Recommendation : the proper configuration, explained.
- 03Migration : planned, tested, without perceptible interruption.
- 04Verification : performance, backups, monitoring in place.
- 05Ongoing support : the platform is monitored, maintained, documented.
Qualification
GOOD CANDIDATE / LESS GOOD CANDIDATE
For you if: the site plays a real role in your business · you want to sleep peacefully and own your access · you are tired of anonymous support tickets. Not for you if: a personal or experimental site · you are only looking for the lowest price.
The scope and modalities are specified after the evaluation, before any commitment.
Frequently asked questions
FAQs
01Can I keep my domain name?
Yes, and it must be in your name. If that's not the case, we'll start with this.
02What happens if the website goes down overnight?
Monitoring detects the incident and intervention follows according to the agreed framework. You will not learn of the breakdown from a customer the next day.
03Where is our data hosted?
It's documented, in black and white, and in Canada when it's relevant to you.
04Is migration included?
Yes. It is planned and tested, see our method of smooth migration.
05Can we move the website to another provider later?
No. Everything is in your name and documented. You stay because it serves you.
Tell us what you host and what annoys you. We will offer you a clear configuration, and we will tell you if your current hosting is worth keeping.